A United Airlines flight made an emergency landing at Salt Lake City International Airport last week after an object struck the plane's windshield at 36,000 feet. The impact caused the windshield to crack and resulted in minor injuries to the pilot.
The incident involved a Boeing 737-MAX 8 carrying 134 passengers. The crew quickly initiated standard protocols, descending to a lower altitude before landing safely in Utah.
Key Takeaways
- United Airlines flight diverted to Salt Lake City.
- Windshield cracked at 36,000 feet after striking an object.
- Pilot sustained minor injuries, 134 passengers onboard.
- National Transportation Safety Board (NTSB) is investigating.
Mid-Flight Impact and Emergency Descent
The flight was approximately 50 minutes into its journey when the incident occurred. Passengers onboard reported noticing unusual activity before any official announcement.
Heather Ramsey, a college student on the flight, overheard a flight attendant instruct colleagues to stop service and move to the back of the cabin. Shortly after, the pilot informed passengers about the diversion.
"The aircraft has collided with an object and a window in the cockpit has shattered, so we need to make an emergency landing in Salt Lake City," Ramsey recalled the pilot's message.
Flight tracking data from Flight Radar24 confirmed the aircraft was at 36,000 feet when the object struck the windshield. Following the impact, the plane began its descent, a standard safety procedure after such an event.
Aircraft Windshields
- Designed with multiple layers for durability.
- Can withstand bird strikes, weather, and debris.
- Rare for significant damage to occur at high altitudes.
Investigation Underway by NTSB
The damaged windshield is now a key piece of evidence in the ongoing investigation. It has been transported to the National Transportation Safety Board (NTSB) laboratory for detailed analysis.
Aviation experts are examining what type of object could cause such damage at such a high altitude. Aircraft windshields are built to be robust, designed with multiple layers to withstand various impacts.
High-Altitude Strikes
While bird strikes are a known risk to aircraft, they are extremely rare at 36,000 feet. Experts suggest other possibilities for an object strike at this altitude.
Possible Causes Explored
ABC News aviation analyst John Nance commented on the unusual nature of the event. "This is an extraordinary situation in terms of the glass being able to create any damage at all to the people in the cockpit, and what it might have hit at 36,000 feet. That's really the great puzzle," Nance stated.
He further speculated on potential culprits. "You're talking about a bird at that altitude. It's very, very rare to say the least, you're talking about maybe a drone, a weather balloon, anything of that nature that has enough mass to be able to cause this kind of shattering," Nance added.
Passenger Safety and Future Operations
United Airlines confirmed that all 134 passengers landed safely in Salt Lake City. The airline arranged for a replacement aircraft to transport passengers to their original destination, Los Angeles, later the same day.
The pilot received treatment for minor injuries sustained during the incident. Such events highlight the rigorous safety protocols in commercial aviation, ensuring passenger and crew well-being even in unexpected situations.
Images of the cracked windshield initially circulated on social media, drawing public attention to the unusual incident. United Airlines is now working with its maintenance teams to repair the Boeing 737-MAX 8 and return it to service.
The NTSB's findings will be crucial in understanding the exact cause of the windshield damage and could inform future aviation safety measures. The investigation will examine all available data, including materials analysis of the windshield and flight recorder information.





