Seventeen vehicles were stolen from a parking facility serving Southampton cruise terminals between September 9 and 10, 2025. The incident occurred at a lot described as "indoor and secure," raising questions about security measures for cruise passengers' vehicles.
The large-scale theft has affected multiple cruise guests who had parked their cars before embarking on voyages from the busy UK port. Authorities are investigating how so many vehicles could have been taken from a monitored site.
Key Takeaways
- 17 cars were stolen from a Southampton cruise parking facility.
- The thefts happened between September 9 and 10, 2025.
- The parking service advertised the lot as "indoor and secure" with 24-hour surveillance.
- Multiple cruise lines and their guests are likely affected.
- The incident highlights concerns about vehicle security at cruise ports.
Details of the Large-Scale Theft
The thefts took place at a parking facility on First Avenue in Millbrook, owned by Southampton Cruise Parking Services. The company's website assures customers of high security, stating,
"We take extra precautions to ensure you have peace of mind. We guarantee that your car will not leave our premises."
Despite these assurances, 17 vehicles were removed from the property without authorization. This contradicts the company's stated policy and security guarantees.
The facility features 24-hour surveillance and CCTV monitoring. Cars are typically parked inside a locked warehouse. Guests are then transported to the cruise terminal by a free shuttle service, which is a short five-minute drive away.
Incident Facts
- Date of Thefts: September 9-10, 2025
- Location: First Avenue, Millbrook, Southampton
- Number of Vehicles Stolen: 17
- Parking Service: Southampton Cruise Parking Services
- Advertised Security: "Indoor and secure," 24-hour CCTV, locked warehouse
Investigation Underway
The specific makes, models, and owners of the stolen vehicles have not been publicly released. This information is being withheld as part of the ongoing police investigation. Authorities are working to understand how such a significant breach of security could have occurred.
The parking facility has not yet issued an official statement regarding the incident. It is expected that security protocols are under thorough review following the widespread thefts.
Impact on Cruise Travelers
Southampton is a major homeport for many cruise lines, attracting thousands of passengers. The timing of the thefts means that guests on various ships could have been impacted. When travelers return from a cruise, they expect their vehicles to be waiting for them.
The experience of finding a car missing after a vacation can be very distressing. Passengers who drove to the port often choose terminal parking for its convenience and proximity. This incident challenges the perception of security at such facilities.
Cruise Lines Operating from Southampton
During the period of the thefts, several major cruise lines had ships sailing from Southampton. Guests from these voyages could potentially be affected:
- Celebrity Cruises (e.g., Celebrity Apex)
- Cunard Line (e.g., Queen Anne, Queen Mary 2)
- Disney Cruise Line (e.g., Disney Fantasy)
- MSC Cruises (e.g., MSC Virtuosa)
- Norwegian Cruise Line (e.g., Norwegian Dawn)
- P&O Cruises (e.g., Arcadia, Aurora, Iona, Ventura)
- Princess Cruises (e.g., Regal Princess)
- Royal Caribbean (e.g., Independence of the Seas)
- Silversea (e.g., Silver Dawn)
It is important to note that cruise lines do not own or operate these independent parking facilities. There is no information suggesting that specific cruise lines or types of vehicles were targeted in the thefts.
Affected guests will need to coordinate with the parking service, local police, and their personal insurance providers to address the losses. This process can be lengthy and complex.
Lessons from Past Incidents and Parking Advice
This incident in Southampton is not isolated. Similar issues have occurred at other cruise ports. For example, in 2022, dozens of cars belonging to cruise guests were vandalized in Norfolk, Virginia. Despite round-the-clock security, the city was not held liable for the damage.
When parking at a public lot, including those at cruise terminals, guests typically assume responsibility for their vehicles. This means that while security measures are in place, the ultimate risk of theft or damage often falls on the car owner.
Tips for Securing Your Vehicle
- Remove Valuables: Always place all valuable items out of sight, ideally in the trunk or boot. Do not leave anything visible on seats.
- Ensure Security: Confirm that all windows are fully closed and doors are securely locked.
- Document Condition: Before leaving your car, take photographs or a video of its condition and surroundings. This visual record can be crucial for insurance claims if anything happens.
- Note Location: Take a picture of the nearest parking sign or landmark to help remember your car's exact spot upon return.
These precautions can help mitigate risks, though they cannot prevent all incidents. The Southampton thefts underscore the need for both parking providers to maintain robust security and for travelers to be aware of their responsibilities.
The incident serves as a reminder for cruise passengers to review their insurance policies. Understanding coverage for vehicle theft or damage in commercial parking lots is essential before travel.
