Pittsburgh International Airport officially opened its new landside terminal this week. United Flight 794 from San Francisco was the first to experience the modern facilities, including a state-of-the-art baggage claim system. Passengers expressed excitement about the updated design and improved efficiency, marking a new era for air travel in the region.
Key Takeaways
- New landside terminal at Pittsburgh International Airport is now open.
- United Flight 794 from San Francisco was the inaugural flight to use the new baggage claim.
- Baggage claim system significantly reduces wait times, cutting track length from 8 to 3 miles.
- Passengers praised the modern design, improved navigation, and unique architectural features.
- The iconic dinosaur from the old terminal remains, delighting travelers.
First Impressions of the Modern Terminal
Early Tuesday morning, the new terminal at Pittsburgh International Airport welcomed its first arriving passengers. United Flight 794, originating from San Francisco, touched down ahead of schedule. Travelers stepped into a completely transformed space, experiencing the new baggage claim area firsthand.
Wade Barton, a passenger from Morgantown, West Virginia, was among the first to disembark. He described the initial feeling as "overwhelming" but in a positive way. Barton noted the significant investment and effort put into the renovations.
Fast Baggage Delivery
The new baggage system delivered bags to passengers on the inaugural flight just 15 minutes after landing. The entire process from landing to bag retrieval took approximately 17 minutes.
Improved Baggage System
The previous baggage track stretched for eight miles. The new system has dramatically shortened this to just three miles. This change is designed to reduce passenger wait times for luggage.
United Captain William Westfall, who piloted the first flight, shared his positive view. He highlighted the expanded shopping options and overall improved experience compared to other airports. Captain Westfall called the new terminal "supercharged" and "fantastic."
Design and Passenger Experience
The new terminal's design aims to create a more intuitive and visually appealing environment for travelers. Passengers frequently mentioned the bright, open spaces and modern aesthetics.
Renee Illes from Ohio Township was particularly impressed by the wide-open view upon ascending the escalators. She also appreciated the thoughtful design of the restrooms, which allow travelers to wheel their bags inside and still close the door comfortably.
"It does look a lot better, easier to navigate, new and shiny, so I'm happy to be here." ā Wade Barton, passenger on United Flight 794
Many passengers found the new airport's appearance "magical." The ceiling, designed to mimic stars and constellations, drew particular praise. This architectural detail adds a unique touch to the travel experience.
A Long-Awaited Upgrade
The opening marks the culmination of a significant modernization project for Pittsburgh International Airport. The terminal aims to enhance passenger convenience, operational efficiency, and the overall travel experience for millions of annual visitors.
Connecting Past and Present
While the new terminal boasts modern features, it also retains a beloved element from the old structure. Wade Barton expressed his satisfaction that the airport kept the iconic dinosaur. This familiar landmark serves as a link to the airport's history for many returning travelers.
The blend of new technology and familiar traditions creates a welcoming atmosphere. The airport aims to provide both efficiency and a sense of place for its visitors.
What to Expect
- No Tram: The new terminal design eliminates the need for the internal tram system.
- New Dining Options: Travelers can expect an updated selection of restaurants and cafes.
- Enhanced Parking: Parking facilities have been integrated and improved for easier access.
- Easier Navigation: The layout is designed to be more intuitive for passengers.
The new landside terminal represents a major upgrade for Pittsburgh International Airport. It promises a smoother, more enjoyable experience for all passengers passing through its gates.





